Terms and Conditions
Effective October 29, 2026
These terms govern your use of the Lumen website and purchase of products. By using this site or placing an order you agree to these terms.
- Order acceptance: Placing an order does not guarantee acceptance. We may refuse or cancel orders for reasons including pricing errors, limited inventory, or suspected fraud.
- Pricing and payment: Prices are shown in USD and are subject to change. Payment must be made at checkout. We accept the payment methods displayed at checkout.
- Shipping and returns: Shipping practices are set out in our Shipping Policy. Returns and refunds are handled according to our Return Policy.
- Intellectual property: All site content is owned by or licensed to Lumen and is protected by intellectual property laws. You may not reproduce site content without permission.
- Limitation of liability: To the fullest extent permitted by law, Lumen’s liability for any claim related to products or the site is limited to the purchase price of the item concerned.
- Governing law: These terms are governed by the laws of South Africa.
- Changes to terms: We may update these terms; we will post the updated date at the top of this page. Continued use after changes constitutes acceptance.
If you have questions about these terms, contact us via the Contact page.