Return Policy
Effective October 29, 2026
We want you to shop with confidence. If a purchase isn’t right, here’s our return process.
- Return window: Request a return within 30 days of delivery.
- Condition: Items must be unused, undamaged, and in original packaging with any tags attached.
- Defective or incorrect items: Contact us immediately if an item is defective or we sent the wrong product. We will cover return shipping for defective or incorrect orders and offer a full refund or replacement.
- Non-refundable items: Gift cards, downloadable products, and final sale items are not eligible for refunds.
How to start a return
- Use our Contact page and include your order number and reason for return.
- We will reply with return instructions and a return authorization if required.
- Ship the item following the instructions we provide.
Once we receive and inspect your return, we will process the refund to the original payment method. Refunds are normally completed within 7 business days after inspection. If the original payment method is unavailable, we may issue store credit.
Return shipping costs
- Customers are responsible for return shipping unless the return is due to a defect or our error. If we cover return shipping, we will provide a prepaid label or reimburse postage per our instructions.
If you have questions, contact us via the Contact page and include your order number so we can help quickly.