FAQs

Updated October 29, 2026

Quick answers to common questions. If you don’t see what you need, use the Contact page.

  • How do I track my order?
    After your order ships we will send a confirmation with tracking information. If you need help, provide your order number on the Contact page.
  • What is your return policy?
    We accept returns within 30 days of delivery for items in unused, saleable condition. See our Return Policy for full details.
  • How long until I receive a refund?
    Refunds are processed after we inspect the returned item and are typically completed within 7 business days to the original payment method.
  • Do you ship internationally?
    Yes. International shipping is available but may incur duties, taxes or customs fees paid by the recipient.
  • Can I change or cancel my order?
    Contact us as soon as possible via the Contact page. If the order has not yet shipped we will do our best to accommodate changes or cancellations.
  • How is my payment information handled?
    We do not store full payment card data on our site. Payments are processed securely through our payment provider.

Still have questions? Use the Contact page and include your order number when relevant so we can help faster.